CANCELLATION POLICY:
Please read below the terms of our cancellation policy. By agreeing to an appointment, you are agreeing to our cancellation policy. We also understand that sometimes thing can happen out of your control, so we will use our discretion to wavier cancellation charges in mitigating circumstances.
LESS THAN 48 HOURS NOTICE TO CHANGE/CANCEL WILL RESULT IN A 50% OF YOUR TOTAL APPOINTMENT COST TO BE PAID
LESS THAN 24 HOURS NOTICE TO CHANGE/CANCEL WILL RESULT IN 100% OF YOUR TOTAL APPOINTMENT COST TO BE PAID
APPOINTMENT NO SHOWS/ UNCONTACTABLE/ NOT HOME AT ARRANGED TIME WILL ALSO RESULT IN 100% OF YOUR TOTAL APPOINTMENT COST TO BE PAID
FOR BOOKINGS MADE WITHIN THE 24-HOUR PERIOD, PLEASE ALLOW 4 HOURS BEFORE YOUR APPOINTMENT TIME TO CANCEL OR A 50% CHARGE WILL APPLY
RETENTION OF TITLE CLAUSE:
Empire Electrical South Ltd reserve the right to retain legal ownership of goods until obligations of full payment are fulfilled by the buyer.